R3Fill is a purpose-built medication reorder management platform designed specifically for R3 Health, a team of experts providing individualized medical, beauty, and regenerative care. It automates the tracking, reorder triggering, and fulfillment workflow for patient regimens, eliminating manual follow-up and reducing the risk of patients running out of medication.
Unlike a traditional software engagement that begins with months of discovery, wireframes, and design, R3Fill is already built and live. A fully functional design demo exists today at r3fill.chernickyventures.com, with over 22 screens across both a staff dashboard and a dedicated patient portal, complete workflows, real injectable math, and role-based navigation for Admin, Fulfillment, Provider, View-Only, and Patient roles.
This proposal outlines the plan to take R3Fill from its current demo state to a fully operational, HIPAA-compliant production system, complete with a real backend, database, automated reorder engine, and notification system.
R3Fill is built around the specific workflows of a specialty pharmacy and telehealth operation. It is not adapted from a generic project management tool.
| Feature | Description | Status |
|---|---|---|
| Staff Platform | ||
| Patient Profiles | Full name, DOB, contact, shipping address, preferred pharmacy, internal MRN | UI Complete |
| Regimen Management | Oral and injectable regimens with dose, frequency, start date, and override controls | UI Complete |
| Injectable Math Engine | Calculates doses per vial, days covered, and projected run-out date from concentration + volume + frequency | Backend Needed |
| Automated Reorder Triggers | Creates reorder tickets 10 days (configurable) before projected run-out for each active regimen | Backend Needed |
| Reorder Queue | Sortable, filterable queue showing all pending reorders by urgency, vendor, and status | UI Complete |
| Fulfillment Workflow | Pending Approval → Approved → Processing → Shipped → Delivered, with tracking number and carrier support | UI Complete |
| Escalation Logic | Automatically escalates unprocessed tickets at 7 days, 3 days, and 1 day before run-out | Backend Needed |
| Email & SMS Notifications | Email and SMS alerts to staff for escalations; patient-facing order and refill notifications | Backend Needed |
| Manual Overrides | Pause, skip, replace early, or override run-out date per regimen item | UI Complete |
| Audit Log | Immutable record of every PHI access, status change, override, and login event | UI Complete |
| Role-Based Access | Admin, Fulfillment, Provider, View-Only, and Patient roles with enforced permissions | UI Complete |
| Reports & Dashboards | Reorders due in 7/14/30 days, overdue items, bundle opportunities, vendor lead-time performance | UI Complete |
| Settings | Configurable lead times per vendor, notification templates, escalation rules | UI Complete |
| Patient Portal | ||
| Medication Adherence | 4-week dose calendar, adherence percentage, next-dose countdown, one-tap dose logging with bulk entry | UI Complete |
| Smart Refill Requests | Patients request early refills from their adherence cards; creates a ticket with audit trail for staff review | UI Complete |
| Order Tracking | 5-stage progress stepper, shipment timeline with carrier tracking (UPS/FedEx), copyable tracking numbers | UI Complete |
| Secure Messaging | Threaded conversations with category selection, file attachments, read/unread indicators, and search | UI Complete |
| Document Management | Two-tab view (R3 Health files vs. patient uploads) with drag-and-drop upload, search, and download | UI Complete |
| Notification Center | Bell icon with unread badge, order updates, message replies, refill reminders, and in-portal navigation | UI Complete |
| Patient Onboarding | 4-step animated welcome flow on first login: greeting, address verification, medication review, notification setup | UI Complete |
| Account Management | Edit personal details, manage shipping preferences, update pharmacy, profile photo upload | UI Complete |
| Cross-Platform | ||
| Mobile-Responsive Design | Full functionality on any device; desktop sidebar and mobile bottom tab bar with keyboard-aware behavior | UI Complete |
| Dark Mode | System preference detection with manual toggle across all screens | UI Complete |
| Session Security | 30-minute inactivity timeout with 5-minute warning countdown | UI Complete |
Web-based platform, accessible on any device. R3Fill is delivered as a mobile-responsive web application with separate staff and patient experiences. Both work seamlessly on desktop, tablet, and mobile browsers without requiring any app installation. The patient portal includes a mobile-optimized bottom tab bar and touch-friendly design. Native iOS or Android applications are not included in this engagement but are a natural candidate for a future phase should R3 Health determine that a dedicated mobile app experience is warranted.
The project is structured around three straightforward payments: a deposit at signing to kick off the backend build, a midpoint payment once the core engine is live in staging, and a final payment upon production launch and handoff. The reduced investment reflects the significant frontend work already completed, including a full patient portal, adherence tracking, secure messaging, and more.
This timeline is made possible by AI-assisted development tooling integrated throughout the build. Every line of backend code, database migration, and infrastructure configuration is written and reviewed to production standards. The velocity that typically requires a full-stack team is achieved by a single senior engineer operating with next-generation tooling. The result is team-speed execution without team-size cost.
| Factor | Traditional Agency | This Engagement |
|---|---|---|
| Quote Range | $350,000 – $500,000 | $75,000 |
| Timeline to First Screen | 8–12 weeks (discovery + design) | Already live today |
| Timeline to Production | 9–18 months | 10 weeks |
| What you see before paying | A proposal document | A working product at a URL with 22+ screens |
| Discovery Phase | Billed separately, $30K–$60K | Already completed, included |
| Design Phase | Billed separately, $40K–$80K | Already completed, included |
| Built for R3 Health specifically | Adapted from generic templates | Built from your requirements doc |
| Injectable math | Custom scoped and priced | Already in the spec, included |
| Ongoing monthly infrastructure | $500–$2,000/month (typical) | ~$40–60/month GCP infrastructure on your account post-handoff; Resend and Twilio billed separately based on usage |
R3Fill handles Protected Health Information (PHI) and is architected to meet HIPAA technical safeguard requirements. The following controls are included in the engagement:
By signing below, both parties agree to the scope, milestones, and payment schedule outlined in this proposal. A formal services agreement will be provided prior to kickoff.
The final agreement will be delivered for signature via DocuSign. A signing link will be sent directly to your email.
What you'll have at completion: R3 Health receives a perpetual, irrevocable license to use the platform with no ongoing licensing fees. All GCP infrastructure, credentials, secrets, and documentation transfer to R3 Health in full. The platform runs entirely on R3 Health's own GCP account and domain, with no dependency on Chernicky Ventures LLC after handoff. R3 Health has complete operational control.
30-Day Warranty. Following the final delivery and handoff, Chernicky Ventures LLC provides a 30-day warranty period during which any bugs or defects identified in the delivered platform will be diagnosed and resolved at no additional cost.
Optional: Post-Launch Support. After the warranty period, ongoing technical support and bug resolution are available through a monthly support package. The platform is designed to operate independently without ongoing involvement, but a support arrangement is available for teams who prefer a dedicated point of contact for questions and updates. Pricing is available upon request.
Questions? Reach out directly at [email protected] or schedule a call to walk through the demo together. The live product is the best starting point for any conversation.